Forecast Accuracy Isn't Enough
Even with accurate forecasts, leaders struggle to answer critical questions: "Why this decision?" and "What alternatives were considered?" The gap between prediction and justification remains wide.
An exploration of the accountability gap in workforce management and how defensible planning can transform operational decision-making.
Download Free PDFWFM tools help teams plan, but few help them explain decisions after outcomes are visible. Operational leaders are left defending their choices using tools that were never designed for post-mortem accountability.
Even with accurate forecasts, leaders struggle to answer critical questions: "Why this decision?" and "What alternatives were considered?" The gap between prediction and justification remains wide.
The ability to systematically test "what-if" scenarios is essential for defensible planning. Without it, decisions lack the analytical foundation needed for rigorous post-mortem review.
Operational leaders must justify outcomes to executives, finance, and stakeholders. But traditional WFM tools provide no mechanism for tracing decisions back to their underlying assumptions.
Every workforce decision involves trade-offs. Defensible planning requires quantifying these impacts so stakeholders understand what was gained and what was sacrificed.
In an era of increased operational scrutiny, workforce planners need more than accurate forecasts. They need the ability to demonstrate that their decisions were sound, even when outcomes don't match expectations. This whitepaper explores how a shift toward defensible planning can transform workforce management from a reactive discipline into a strategic function.
Download the Full WhitepaperPlanXpress brings counterfactual modeling and explainable decision-making to workforce planning. See how it works.